[rt-users] mail-body encoding, can't use letters that's in is o-8859-1

[Realhost I/S - Rene Brask Sørensen]

Jaime Diaz wrote:

>1) Open your RT_SiteConfig.pm
>2) Search for the RT UTF-8 Settings
>3) Check if you have this: Set($EmailOutputEncoding , 'iso-8859-1'); 
>
>Probably you have 'UTF-8' now. Change it to iso-8859-1. Restart Apache and
>it should work (at least, works here).
>  
>
Done that and my setting is :
        Set($EmailOutputEncoding , 'iso-8859-1');

Here is all my settings regarding the charset config. :

@LexiconLanguages = qw(*) unless (@LexiconLanguages);
@EmailInputEncodings = qw(iso-8859-1 us-ascii) unless 
(@EmailInputEncodings);
Set($EmailOutputEncoding , 'iso-8859-1');

in my vhost.conf (apache conf) i have : "AddDefaultCharset ISO-8869-1"

And besite that, I have used a fresh installation of rt (v-3.0.5).

Here is an ex. of a mail header. It's from the view of history in the 
rt-webinterface and the ticket i made i the rt system.

X-Mailer: MIME-tools 5.411 (Entity 5.404)
Content-Disposition: inline
Content-Type: text/plain; charset="utf-8"
Subject: æøå
MIME-Version: 1.0
Content-Transfer-Encoding: binary
X-RT-Original-Encoding: iso-8859-1
Content-Length: 12


æøå

And what I'm wondering about is why the "charset=utf8"

Best regrads

Rene Brask