[rt-users] Stop abusers

[Sullivan, Robert (HQP)]

This will work however you will stop all mail from that person. Also if you
are going to implement an access list I would also recommend the following
as well to reduce SPAM on all of your mail servers. 

Access map
Mailertable map
Aliases map 
Virtusertable map


-----Original Message-----
From: RT at InterCept.Net [mailto:RT at InterCept.Net] 
Sent: Friday, September 19, 2003 7:46 AM
To: hari at usva.artofliving.org
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] Stop abusers

Reject them in your /etc/mail/access file

Hostname/ip REJECT

Then
makemap hash /etc/mail/access < /etc/mail/access

Michael

-----Original Message-----
From: Hariharan [mailto:hari at usva.artofliving.org] 
Posted At: Friday, September 19, 2003 10:34 AM
Posted To: RT
Conversation: [rt-users] Stop abusers
Subject: [rt-users] Stop abusers

Hello

I have just upgraded to RT3 from RT2

Was wondering how I can black list a user from the "everyone" group from
adding a ticket to the system.

This users system seems to be infected with a virus and I am getting
huge
number of junk emails creating tickets in my system.

Also, while we are at it, how can I incorporate a spam / virus filter in
RT?

Thanks for the help

I am enjoying this!!

Hari


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