[rt-users] Error Opening Tickets - Mason error

Jim Mohan mohanj at ebs.ogi.edu
Fri Sep 19 16:06:20 EDT 2003


I am running Redhat 8.0  with Apache2  modperl2 openssl  and sendmail.

 

 

I could not get RT-3-0-5 so remade version 3-0-0.   RT is accepting and
creating tickets.  Web comes up and admin tools work.   When I click a
ticket in the queue to read I get the following error:

 

Thanks

Jim

 

System error

error:  RT::Attachment::ContentLength Unimplemented in
HTML::Mason::Commands.

(/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40)

context:

...

453:  else {

454:  my ($package, $filename, $line);

455:  ($package, $filename, $line) = caller;

456:

457:  die "$AUTOLOAD Unimplemented in $package. ($filename line $line) \n";

458:  }

459:

460:  }

461:

...

code stack:  /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:457

/opt/rt3/share/html/Ticket/Elements/ShowTransaction:40

/opt/rt3/share/html/Ticket/Elements/ShowHistory:62

/opt/rt3/share/html/Ticket/Display.html:37

/opt/rt3/share/html/autohandler:158

 

raw error

 

RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands.

(/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40)

 

 

Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm

line 128

HTML::Mason::Exceptions::rethrow_exception('RT::Attachment::ContentLength

Unimplemented in HTML::Mason::Commands.

(/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40) ^J') called at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm line 457

DBIx::SearchBuilder::Record::AUTOLOAD('RT::Attachment=HASH(0x95ef490)')

called at /opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40
HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x94c4a14)',
'Transaction', 'RT::Transaction=HASH(0x94b048c)', 'ShowHeaders', undef,
'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x981462
4)',

'Ticket', 'RT::Ticket=HASH(0x94c4a14)', 'Transaction',
'RT::Transaction=HASH(0x94b048c)', 'ShowHeaders', undef, 'Collapsed', undef,
'RowNum', 1, 'ShowTitleBarCommands', 1) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1056 eval
{...}('HTML::Mason::Component::FileBased=HASH(0x9814624)', 'Ticket',
'RT::Ticket=HASH(0x94c4a14)', 'Transaction',
'RT::Transaction=HASH(0x94b048c)', 'ShowHeaders', undef, 'Collapsed', undef,
'RowNum', 1, 'ShowTitleBarCommands', 1) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9496e
30)',

'ShowTransaction', 'Ticket', 'RT::Ticket=HASH(0x94c4a14)', 'Transaction',
'RT::Transaction=HASH(0x94b048c)', 'ShowHeaders', undef, 'Collapsed', undef,
'RowNum', 1, 'ShowTitleBarCommands', 1) called at
/opt/rt3/share/html/Ticket/Elements/ShowHistory line 62
HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x94c4a14)',
'Collapsed', undef, 'ShowHeaders', undef) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x971a98
c)',

'Ticket', 'RT::Ticket=HASH(0x94c4a14)', 'Collapsed', undef, 'ShowHeaders',

undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line

1056

eval {...}('HTML::Mason::Component::FileBased=HASH(0x971a98c)', 'Ticket',
'RT::Ticket=HASH(0x94c4a14)', 'Collapsed', undef, 'ShowHeaders', undef)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9496e
30)',

'/Ticket/Elements/ShowHistory', 'Ticket', 'RT::Ticket=HASH(0x94c4a14)',
'Collapsed', undef, 'ShowHeaders', undef) called at
/opt/rt3/share/html/Ticket/Display.html line 37
HTML::Mason::Commands::__ANON__('id', 92, 'id', 92) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x949159
8)',

'id', 92, 'id', 92) called at

/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1056 eval
{...}('HTML::Mason::Component::FileBased=HASH(0x9491598)', 'id', 92, 'id',
92) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm

line 1050

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9496e
30)',

'HTML::Mason::Component::FileBased=HASH(0x9491598)', 'id', 92, 'id', 92)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 746
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x
9496e30)',

'id', 92) called at /opt/rt3/share/html/autohandler line 158
HTML::Mason::Commands::__ANON__('id', 92) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9304c0
8)',

'id', 92) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm

line 1051

eval {...}('HTML::Mason::Component::FileBased=HASH(0x9304c08)', 'id', 92)
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9496e
30)',

'HASH(0x94918b0)', 'HTML::Mason::Component::FileBased=HASH(0x9304c08)',

'id', 92) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm

line 332

eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9496e30)',

'HASH(0x94918b0)', 'HTML::Mason::Component::FileBased=HASH(0x9304c08)',

'id', 92) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm

line 332

eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9496e30)',

'HASH(0x94918b0)', 'HTML::Mason::Component::FileBased=HASH(0x9304c08)',

'id', 92) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm

line 292

HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9496e
30)')

called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line

134

eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9496e30)') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134

HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandl
er=HASH(0x9496e30)')

called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line

783

HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(
0x83f7a58)',

'Apache::RequestRec=SCALAR(0x93d1310)') called at /opt/rt3/bin/webmux.pl
line 119

RT::Mason::handler('Apache::RequestRec=SCALAR(0x93d1310)') called at -e line
0 eval {...}('Apache::RequestRec=SCALAR(0x93d1310)') called at -e line 0

 

 

 

 

 

 

 

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