[rt-users] Sporatic web attachment corruption

[Real Carbonneau]

We have had the same thing but it seems that in two cases the corruption
occurred from two different corporate networks that probably have proxy
servers in between them and the internet RT server.

When I try to replicate from a direct internet connection the attachments
are ok.

This may be because of sporadic corruptions or related to proxy servers...

RT 3.0.5
RH9
Apache 1.3.28 Static Compiled 
mod_perl-1.28


Real

-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]
On Behalf Of Jesse Vincent
Sent: Monday, September 22, 2003 8:58 PM
To: mYK
Cc: Tim Gerla; rt-users at lists.fsck.com
Subject: Re: [rt-users] Sporatic web attachment corruption

I received a report today that this is due to RedHat's perl build having
its' locale set funny at build time. if you export LANG=C before
starting RT, it should clear up.


On Mon, Sep 22, 2003 at 05:52:56PM -0700, mYK wrote:
> 
> Hi Tim,
> 
> Did you manage to sort this one out?  I'm having a very similar issue 
> with attachments with my RT 3.0.5 / Redhat 9 / Apache 1.3.28 (w/static 
> mod_perl)
> 
> 
> Thanks,
> mike
> 
> 
> 
> Tim Gerla wrote:
> >I'm running RT 3.0.4 on a Red Hat 9 machine, with stock Apache 2.0.40
> >and mod_perl 1.99_07, and I'm seeing some strange web attachment
> >corruption bugs. It's happening in the base64 encoding of binary
> >attachments. (MS Word, PDF, etc) The file size is increased by a few
> >hundred bytes. I have pasted a section near the end of the same file (a
> >very simple MS Word document), the first attached correctly, and the
> >second, incorrectly.
> >
> 
> /snip/
> 
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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