[rt-users] Requestor name

Ruslan U. Zakirov cubic at acronis.ru
Tue Sep 23 12:26:46 EDT 2003


Try attach ShowPeople.
Put it in /path/to/rt3/local/html/Ticket/Elements/
It'll change people block on ticket's display page.

Try attach TicketRow.
Put it in /path/to/rt3/local/html/Search/Elements/
It'll change requestor appearence in Search results.

Rejean Chartier wrote:

>Hi All
>
> 
>
>I would like to be able to show Requestors Real Names and Organization after the email
>
>addresses. Is this possible? 
>
> 
>
> 
>
>Thanks, for your help
>
> 
>
> *Réjean Chartier*
>
> Directeur Centre d’expertise et de support SAP
>
> Director SAP Consulting and Support Center
>
> **Via Consultants Inc.**
>
> **SAP Professionals Across Canada**
>
> **261 rue Saint-Jacques, 5eme Etage**
>
> **Montreal, Que, H2Y 1M6**
>
> **Tel: 1-514-494-3262**
>
> **Cel: 1-514-605-6200**
>
> **Fax: 1-514-494-2665**
>
> **Free: 1-888-VIA-3227**
>
> _rchartier at viaconsultants.com <mailto:rchartier at viaconsultants.com>_
>

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