[rt-users] Help.....

[Kirk Moore]

What I did was as follows....

1) Installed RH 9.0 
2) Upgraded the installation with all the latest updates
3) followed README in the RT root directory

The real issues that we have now:

1) index.html is not appending
2) clicking on the queues on the main screen after logging in brings the
following error:

	System error

error:  Assertion flags == 0 failed: file "Storable.xs", line 2336 at
../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/_freeze.al) line 282.

Stack:
[../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/_freeze.al):282]
[../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/nfreeze.al):270]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm:21]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:507]
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462]
[/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:1068], at
/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm line
21
 
context:  ...   
187:  # whether they should generate a full stack trace (confess() and
cluck()) 
188:  # or simply report the caller's package (croak() and carp()),
respectively. 
189:  # confess() and croak() die, carp() and cluck() warn. 
190:   
191:  sub croak { die shortmess @_ } 
192:  sub confess { die longmess @_ } 
193:  sub carp { warn shortmess @_ } 
194:  sub cluck { warn longmess @_ } 
195:   
...   
 
code stack:  /usr/lib/perl5/5.8.0/Carp.pm:191
g ../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/logcroak.al):66
g ../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/_freeze.al):283
g ../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/nfreeze.al):270
g /usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm:21
g /usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:507
g /usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:1068
g  

This error, and the index.html error are the only two that we have seen.
I hope this helps you. If you have any other questions, let me know.

--
Kirk Moore

-----Original Message-----
From: Richard Irving [mailto:rirving at onecall.net] 
Sent: Tuesday, September 23, 2003 4:02 PM
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Help.....

For heavens sake, if you have a RH9 working without
flaw...

  Give us recreateable versions and configs !

  :)



Kirk Moore wrote:

> Never mind. We figured it out. We now have it up and running on RH 9.0

> so far it looks good.
> 
>  
> 
>  
> 
> --
> 
> Kirk Moore
> 
>  
> 
> -----Original Message-----
> From: Kirk Moore
> Sent: Tuesday, September 23, 2003 1:56 PM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Help.....
> 
>  
> 
> [Tue Sep 23 13:24:27 2003] [error] Can't locate 
> Locale/Maketext/Lexicon.pm in @INC (@INC contains: /opt/rt3/local/lib 
> /opt/rt3/lib 
> /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/Apache2 
> /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 
> /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi 
> /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl 
> /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi 
> /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl .) at 
> /opt/rt3/lib/RT/I18N.pm line 34.!BEGIN failed--compilation aborted at 
> /opt/rt3/lib/RT/I18N.pm line 34.!Compilation failed in require at 
> /opt/rt3/lib/RT.pm line 29.!BEGIN failed--compilation aborted at 
> /opt/rt3/lib/RT.pm line
> 
>  
> 
> We are receiving the above error, is there anyone that can point us in

> the right direction? We are on RedHat 9.0 with the latest updates.
> 
>  
> 
>  
> 
> --
> 
> Kirk Moore
> 
>  
> 

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