[rt-users] First time install - can't login

Walt Reed rt at linuxguy.com
Fri Sep 26 09:25:35 EDT 2003


I installed RT (3.0.6) for the first time on RedHat 8, Mysql 4.0.14, modperl1,
etc. The configure and setup went flawless. 

Only problem: can't login to the system with "root" and the default
password of "password". It just returns me to the login screen.

I don't get any error messages in any log files (apache, syslog, or the
RT log file) 

I saw some other messages about this problem in the archives, but no
solutions.

Any pointers? How can I turn logging on to debug this? I already have
this set:
Set($LogToSyslog    , 'debug');
Set($LogToScreen    , 'error');
Set($LogToFile      , 'debug');
Set($LogDir, '/usr/local/rt/var/log');
Set($LogToFileNamed , "rt.log");    #log to rt.log

There is NOTHING in any logs.



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