[rt-users] RTFM - Users can't see articles

[Au Yong Tien Chee]

But the thing is even if I can hack the SelfService tab, manually going to
http://rt-url/RTFM/index and http://rt-url/RTFM/Article/index.html (after
logging in as a normal user) doesn't show any articles - the entire page is
still the same as the main page for the normal user after login...

Anyway with RTFM deployment experience wanna talk about it?

-----Original Message-----
From: Senoner Samuel [mailto:Samuel.Senoner at eurac.edu] 
Sent: Monday, September 29, 2003 11:52 PM
To: Au Yong Tien Chee; rt-users at lists.fsck.com
Subject: RE: [rt-users] RTFM - Users can't see articles


The tab is defined in the file Tabs, it is different for priviledgede users
and unpriviledged users, the unpriviledged users's tab is in
html/SelfService 
I haven't tried RTFM now, but this is what I can tell you about the tabs.

Samuel


-----Original Message-----
From: Au Yong Tien Chee [mailto:auyongtc at hostsync.net] 
Sent: Monday,29 September,2003 14:40
To: rt-users at lists.fsck.com

Hi all,

I'd like to know what permissions need to be set in order for my
unprivileged users to see the RTFM articles? I've already set Everybody to
SeeClass and ShowArticle, but still when I log in as a normal user (not
staff), I can't even see the RTFM tab on the left! :(

Best regards,
Au Yong


_______________________________________________
rt-users mailing list
rt-users at lists.fsck.com http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm