[rt-users] Custom Fields do not work in RT 3.0.5 Self Service

Jesse Vincent jesse at bestpractical.com
Tue Sep 30 22:28:58 EDT 2003



On Tue, Sep 30, 2003 at 08:43:50PM -0400, Real Carbonneau wrote:
> Hi All,
> 
>  
> 
> It seems that custom fields do not work in RT 3.0.5 Self Service.  Obviously
> the custom fields per queue does not work either, and this seems to be a
> bigger problem because the queue is only available during the creation of
> the ticket and not before, therefore at the time of generating the ticket
> custom fields, the selected queue is not yet known.
> 
> Are there any plans to correct these problems / add the functionality? 
 
Some, though no timeframe.

> 
> What is the procedure and documentation relating to standards of development
> and having changes included into the standard RT?

RT::StyleGuide should be in recent releases. And we evaluate all patches
sent to rt-bugs at fsck.com

	Best,
	Jesse

> 
> Real
> 

-- 
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