[rt-users] error when searching (long)

Palle Girgensohn girgen at pingpong.net
Thu Apr 1 10:15:32 EST 2004 


--On Thursday, April 01, 2004 17:46:36 +0400 "Ruslan U. Zakirov" 
<cubic at acronis.ru> wrote:

> Log::Dispatch - it's not a part of RT. This is kinf of offtopic here.
> You should try update this module, do make test under unpriveleged module.
> As workaround you could turn off LogToScreen.

It is up to date.

Tried Set($LogToScreen    , undef);
no difference.

/Palle

>
> Palle Girgensohn wrote:
>
>> Hi,
>>
>> When searching I get an error. "no connection to syslog available at"
>> seems bogus, since I get a lot of stuff in my syslog, see below. It
>> seems FastCGI tries to write to /dev/conslog, that is stupid. FreeBSD
>> has a symlink /dev/log -> /var/run/log, which is a unix domain socket.
>>
>> Logging configuration is not altered from default, i.e.
>>
>> Set($LogToSyslog    , 'debug');
>> Set($LogToScreen    , 'error');
>> Set($LogToFile      , undef);
>> Set($LogDir, '/usr/local/rt3/var/log');
>> Set($LogToFileNamed , "rt.log");    #log to rt.log
>>
>> I have no errors in the database log, all it does is fetch the session
>> object and updates it.
>>
>> After logging in, I click "Tickets" choose for example "Queue is XXX"
>> and click search. Boom. I expect that the syslog error is not the real
>> error, but this is all I get, right?
>>
>> I run RT 3.0.10, Freebsd 4.9, postgresql 7.4.2, perl 5.8.3. FastCGI.
>>
>> Help appreciated!
>>
>> /Palle
>>
>> --------------
>> Here's the on screen error:
>>
>> error:  	no connection to syslog available at
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch/Syslog.pm line 77
>> context:  	
>> ...  	
>> 187:  	# whether they should generate a full stack trace (confess() and
>> cluck()) 188:  	# or simply report the caller's package (croak() and
>> carp()), respectively. 189:  	# confess() and croak() die, carp() and
>> cluck() warn.
>> 190:  	
>> 191:  	sub croak { die shortmess @_ }
>> 192:  	sub confess { die longmess @_ }
>> 193:  	sub carp { warn shortmess @_ }
>> 194:  	sub cluck { warn longmess @_ }
>> 195:  	
>> ...  	
>> code stack:  	/usr/local/lib/perl5/5.8.3/Carp.pm:191
>> /usr/local/lib/perl5/5.8.3/mach/Sys/Syslog.pm:429
>> /usr/local/lib/perl5/5.8.3/mach/Sys/Syslog.pm:337
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch/Syslog.pm:77
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch/Output.pm:41
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch.pm:95
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch.pm:74
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch.pm:22
>> /usr/local/rt3/lib/RT/Tickets_Overlay.pm:902
>> /usr/local/rt3/lib/RT/Interface/Web.pm:602
>> /usr/local/rt3/share/html/Search/Listing.html:101
>> /usr/local/rt3/share/html/autohandler:196
>>
>> raw error
>>
>>
>>
>> no connection to syslog available at
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch/Syslog.pm line 77
>>
>> Rest of message in  gzipped attachment (40K limit in this maillist)
>>
>>
>>
>> ------------------------
>> Here's info from syslog:
>>
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Apr
>> 1 12:59:18 2004] [error]: Do not know how to thaw data with code `F' at
>> /usr/local/lib/perl5/site_perl/5.8.3/FreezeThaw.pm line 542 FastCGI:
>> server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> FreezeThaw::thawScalar(0) called at
>> /usr/local/lib/perl5/site_perl/5.8.3/FreezeThaw.pm line 679 FastCGI:
>> server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> FreezeThaw::thaw('FrT%3B%402%7C%256%7C%241%7C1%241%7C2%241%7C3%258%7C%24
>> 11% m line 898
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> eval {...} called at /usr/local/rt3/lib/RT/Tickets_Overlay.pm line 897
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> RT::Tickets::ThawLimits('RT::Tickets=HASH(0x96345b4)','FrT%3B%402%7C%256
>> %7C sr/local/rt3/lib/RT/Interface/Web.pm line 602
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Commands::ProcessSearchQuery('ARGS','HASH(0x9853fac)')
>> called at /usr/local/rt3/share/html/Search/Listing.html line 101
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Commands::__ANON__('CompileRestriction',1,'OwnerOp','=','Pr
>> ior /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x92
>> 565 'Action','Search
>> Mason/Request.pm line 1074
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> eval {...} called at
>> /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Request::comp('undef','undef','CompileRestriction',1,'Owner
>> Op' b/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 760
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Request::call_next('HTML::Mason::Request::CGI=HASH(0x986368
>> c)' ion','Search',..
>>
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Commands::__ANON__('CompileRestriction',1,'OwnerOp','=','Pr
>> ior /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8f
>> 80f 'Action','Search
>> Mason/Request.pm line 1069
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> eval {...} called at
>> /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Request::comp('undef','undef','undef','CompileRestriction',
>> 1,' /perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> eval {...} called at
>> /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> eval {...} called at
>> /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 297
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0x986368c)')
>> called at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm
>> line 183 FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> eval {...} called at
>> /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm line 183
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0x986368
>> c)' /Interp.pm line 207
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::Interp::exec('undef','undef','CompileRestriction',1,'OwnerO
>> p', /perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm line 121
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> eval {...} called at
>> /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm line 121
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x8def17
>> c)' l/5.8.3/HTML/Mason/CGIHandler.pm line 76
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH
>> (0x /rt3/bin/mason_handler.fcgi line 54
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> eval {...} called at /usr/local/rt3/bin/mason_handler.fcgi line 54
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr: Stack:
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> [/usr/local/lib/perl5/5.8.3/Carp.pm:192] FastCGI: server
>> "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> [/usr/local/lib/perl5/site_perl/5.8.3/FreezeThaw.pm:542] FastCGI: server
>> "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> [/usr/local/lib/perl5/site_perl/5.8.3/FreezeThaw.pm:679] FastCGI: server
>> "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> [/usr/local/rt3/lib/RT/Tickets_Overlay.pm:898] FastCGI: server
>> "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> [/usr/local/rt3/lib/RT/Interface/Web.pm:602] FastCGI: server
>> "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> [/usr/local/rt3/share/html/Search/Listing.html:101] FastCGI: server
>> "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> [/usr/local/rt3/share/html/autohandler:196] FastCGI: server
>> "/usr/local/rt3/bin/mason_handler.fcgi" stderr:
>> (/usr/local/rt3/lib/RT/Tickets_Overlay.pm:902) FastCGI: server
>> "/usr/local/rt3/bin/mason_handler.fcgi" stderr: stream /dev/conslog is
>> not writable at
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch/Syslog.pm line 77
>> FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi" stderr: console
>> is not writable at
>> /usr/local/lib/perl5/site_perl/5.8.3/Log/Dispatch/Syslog.pm line 77
>>
>>
>>
>> ------------------------------------------------------------------------
>>
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