[rt-users] Fresh install (3.0.8) Can't log in as root
Peter Kerns
kerns at curis.com
Tue Apr 6 14:44:05 EDT 2004
I have installed RT 3.0.8 on a Mac OS X (10.3) system, following
instructions from Dean Brissinger and Benjamin Boksa. I thank them
both for the information they posted to the list.
The problem I am having is that after installing everything, I can not
log in as the root user. It simply takes me right back to the login
page. No password failure message (if there is one?).
I have installed:
Apache with modperl1
MySQL
All the dependent perl modules (I had to force install Apache::Request
and DBD::mysql)
RT 3.0.8
I am able to initialize the database and see the RT3 database with
tables. (using Webmin)
I haven't seriously tweeked any RT_SiteConfig settings, since I haven't
logged in yet. This is what I have so far:
Set($rtname , "curis.com");
Set($Organization , "curis.com");
Set($DatabaseUser , 'rt_user');
Set($DatabasePassword , 'rt_pass');
Set($LogToFile , 'debug');
Set($WebPath , "");
Set($WebBaseURL , "http://snowbird.curis.com");
Set($WebURL , $WebBaseURL . $WebPath . "/");
Set($WebImagesURL , $WebURL . "NoAuth/images");
1;
I have been suspect of the DBD::mysql module, so I installed it
manually from the source. make test still gave me errors.
Any further troubleshooting ideas or help would be greatly appreciated.
-Peter
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