[rt-users] Fresh install (3.0.8) Can't log in as root

Peter Kerns kerns at curis.com
Tue Apr 6 14:44:05 EDT 2004

I have installed RT 3.0.8 on a Mac OS X (10.3) system, following 
instructions from Dean Brissinger and Benjamin Boksa.  I thank them 
both for the information they posted to the list.

The problem I am having is that after installing everything, I can not 
log in as the root user.  It simply takes me right back to the login 
page.  No password failure message (if there is one?).

I have installed:
Apache with modperl1
All the dependent perl modules (I had to force install Apache::Request 
and DBD::mysql)
RT 3.0.8

I am able to initialize the database and see the RT3 database with 
tables. (using Webmin)

I haven't seriously tweeked any RT_SiteConfig settings, since I haven't 
logged in yet.  This is what I have so far:
Set($rtname , "curis.com");
Set($Organization , "curis.com");

Set($DatabaseUser , 'rt_user');
Set($DatabasePassword , 'rt_pass');
Set($LogToFile      , 'debug');
Set($WebPath , "");
Set($WebBaseURL , "http://snowbird.curis.com");
Set($WebURL , $WebBaseURL . $WebPath . "/");
Set($WebImagesURL , $WebURL . "NoAuth/images");

I have been suspect of the DBD::mysql module, so I installed it 
manually from the source.  make test still gave me errors.

Any further troubleshooting ideas or help would be greatly appreciated.


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