[Rt-users] Custom Statuses

Roger B.A. Klorese rogerk at queernet.org
Thu Apr 15 16:35:40 EDT 2004

Linda Julien wrote:

>You can create yourself a Queue_Local.pm file, and you can override
>those arrays, like this:
># Queue_Local.pm
>@ACTIVE_STATUS = qw(new open stalled my_other_status);
>@INACTIVE_STATUS = qw(resolved rejected deleted yet_another_status);
>1; # the file needs to end with this

Now if the web interface would only be extended to allow those to be 
filled into a box and have the file auto-generated, I believe the whole 
issue would be addressed.

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