[Rt-users] resolved timeworked check

Richard Ellis Richard.Ellis at Sun.COM
Fri Apr 16 04:20:37 EDT 2004


Not really. This works and I generally prefer not to mix programming languages within an application when a perfectly serviceable solution exists.

If you prefer to do it with javascript client side, then I guess you are free to do it. You just need to be careful when upgrading versions to not erase your own code.

----- Original Message -----
From: Toasterz Admin <admin at toasterz.com>
Date: Friday, April 16, 2004 9:02 am
Subject: Re: [Rt-users] resolved timeworked check

> Richard Ellis wrote:
> 
> >Hi There,
> >
> >I have it implemented. I'm just looking for the code snippet for 
> you and I'll pass it along.
> >
> >It works quite well as an in your face warning not to leave it 
> blank, but because of various bugs, such as no validation on the 
> field, they can get around it if they want.
> >
> >Rik
> >  
> >
> thanks... any reason not to do this client side?
> 
> >
> >----- Original Message -----
> >From: Toasterz Admin <admin at toasterz.com>
> >Date: Friday, April 16, 2004 8:40 am
> >Subject: Re: [Rt-users] resolved timeworked check
> >
> >  
> >
> >>Richard Ellis wrote:
> >>
> >>    
> >>
> >>>This was covered on the forum recently. There is a perl code 
> >>>      
> >>>
> >>snippet which prevents closure with a 0 time worked. There is 
> also 
> >>a bug fix coming at some point to prevent adding of negative 
> times 
> >>to tickets.
> >>    
> >>
> >>> 
> >>>
> >>>      
> >>>
> >>so you're suggesting that the code be on the server in perl. i 
> >>missed 
> >>that thread somehow.
> >>i'll look if the archives are back up.
> >>
> >>-- 
> >>
> >>kelley g
> >>
> >>oooooooooooooooooooooooooo
> >>http://toasterz.com
> >>http://exchangekiller.com
> >>oooooooooooooooooooooooooo
> >>
> >>
> >>    
> >>
> >
> >  
> >
> 
> 
> -- 
> 
> kelley g
> 
> oooooooooooooooooooooooooo
> http://toasterz.com
> http://exchangekiller.com
> oooooooooooooooooooooooooo
> 
> 
> 
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