[Rt-users] resolved timeworked check

Todd Chapman rt at chaka.net
Fri Apr 16 08:32:04 EDT 2004

The reason not to do it on the client side is that it would
be the only javascript in RT. If the user has javascript turned
off they will still be able to submit tickets with 0 time.


On Fri, Apr 16, 2004 at 12:09:53AM -0700, Toasterz Admin wrote:
> hello:
> been lurking a while.
> i have a question that maybe is best answered by the community.
> we have an rt installation that's working great. thanks!
> however, it seems our techs are unable to remember to enter their time
> worked as they resolve
> tickets.  this makes it difficult to bill clientele properly. <anxious
> hand wringing>
> i am ready to make a javascript onSubmit check that reminds them to
> enter their time.
> do you feel that client side is the best place to do this? or should i
> take another approach?
> any thoughts are welcome.
> i'll share whatever crummy code i come up with with the community, of
> course.
> thanks,
> -- 
> kelley g
> oooooooooooooooooooooooooo
> http://toasterz.com
> http://exchangekiller.com
> oooooooooooooooooooooooooo
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