[Rt-users] custom status-"to customer"

Kelly F. Hickel kfh at mqsoftware.com
Fri Apr 16 15:53:29 EDT 2004

I think in the current scheme, that's what "stalled" means.  Also, see
Linda Julien's post from 4/15/2004 3:15PM, subject "Re: [Rt-users]
Custom Statuses", for information on adding active or inactive status

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
kfh at mqsoftware.com

> -----Original Message-----
> From: Anne Ramey [mailto:anner at blast.com]
> Sent: Friday, April 16, 2004 2:50 PM
> To: Best Practical Users
> Subject: [Rt-users] custom status-"to customer"
> I'd love to have a status other than open that indicates it's back in
> the customer's hands for the moment, but not resolved.  I don't really
> need a custom field, just the one extra status...can I do that?
> Anne
> _______________________________________________
> RT-Users mailing list
> RT-Users at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

More information about the rt-users mailing list