[rt-users] [Rt-announce] Register now for RT Developer Training

Jesse Vincent jesse at bestpractical.com
Mon Apr 19 23:44:37 EDT 2004

Time's running out to register for RT developer training in LA next
month.  If you'd like us to reserve a seat for you in LA, DC or
Frankfurt, please send us email at "training at bestpractical.com" as soon
as possible.


	Jesse Vincent
	Best Practical

Best Practical offers intensive one-day developer and administrator
training sessions taught by the developers who built RT. Sessions will
be held in:

Los Angeles, CA on Monday, May 24, 2004
Washington, DC, on Monday, June 14, 2004
Frankfurt am Main, Germany on Monday, July 5, 2004

This comprehensive session will cover:
	RT's system architecture
	A guided tour of the RT source code
	Extension mechanisms you can use to customize RT
	How to tie RT into your existing authentication infrastructure
	Building your own tools that talk to the RT backend
	Automating common procedures
	Customizing RT's workflow to match your own
	How to write custom reports based on RT's data

To register a seat at one of the training sessions, please send mail to
training at bestpractical.com.

The cost, including materials, will be $995 for classes in the U.S. and
EUR895 for the class in Germany
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