[rt-users] cc not send onCreate

Ruslan U. Zakirov cubic at acronis.ru
Wed Apr 21 09:57:55 EDT 2004


Other recipients - I call it 'one time recipients'. It's actual only for 
comment/correspond forms.
You're looking for 'Ccs'and 'AdminCcs'.

Michael Pilz wrote:
> hi
> rt 3.0.9-2 on debian
> exim 3.36
> 
> my global scrips Imported from RT 2.0
> On Comment Notify Other Recipients as Comment with template Correspondence
> with this scrip and the system group rights:
> Everyone
> CreateTicket, ReplyToTicket, Watch
> i can cc/bcc to everyone
>  
> now i want run this scrip:
> On Create Notify Other Recipients as Comment with template Correspondence
> but it dosn't work properly
> In the Ticket History is the cc/bcc correct
> 
> Wed Apr 21 15:19:55 2004  michael - Ticket created     [Reply] [Comment] 
> CC: michael.pilz at somedomain.at
> Subject: some subject 
> 
> but it was never sent to this address as i saw in exim mainlog
> 
> i also this in config Set($ParseNewMessageForTicketCcs , 1); didn't help
> 
> Thanks in advance.
> 
> ---------------------------------------------
>  	        Michael Pilz      Projektleiter
>    __  __  __  
>   /_/ /_/ /_/ Maurer  IT  Systemlösungen  KEG
>   	        Kohlgasse  51/9,    A-1050 Wien
>   __  __      www:          www.maurer-it.com
>  /_/ /_/      mail:     michael at maurer-it.com
>               phone:	   +43 1 545  449 714
>  __  __       fax:	   +43 1 545  449 722
> /_/ /_/       mobile:      +43   699  43 53 9 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
> 
> Sign up early, as class space is limited. 




More information about the rt-users mailing list