[rt-users] cc not send onCreate
Ruslan U. Zakirov
cubic at acronis.ru
Wed Apr 21 09:57:55 EDT 2004
Other recipients - I call it 'one time recipients'. It's actual only for
comment/correspond forms.
You're looking for 'Ccs'and 'AdminCcs'.
Michael Pilz wrote:
> hi
> rt 3.0.9-2 on debian
> exim 3.36
>
> my global scrips Imported from RT 2.0
> On Comment Notify Other Recipients as Comment with template Correspondence
> with this scrip and the system group rights:
> Everyone
> CreateTicket, ReplyToTicket, Watch
> i can cc/bcc to everyone
>
> now i want run this scrip:
> On Create Notify Other Recipients as Comment with template Correspondence
> but it dosn't work properly
> In the Ticket History is the cc/bcc correct
>
> Wed Apr 21 15:19:55 2004 michael - Ticket created [Reply] [Comment]
> CC: michael.pilz at somedomain.at
> Subject: some subject
>
> but it was never sent to this address as i saw in exim mainlog
>
> i also this in config Set($ParseNewMessageForTicketCcs , 1); didn't help
>
> Thanks in advance.
>
> ---------------------------------------------
> Michael Pilz Projektleiter
> __ __ __
> /_/ /_/ /_/ Maurer IT Systemlösungen KEG
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> /_/ /_/ mail: michael at maurer-it.com
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