[rt-users] webmux difficulties

[David Cecchino]

Did you check permissions on the user that is running the webserver,
sometimes it doesn't have read permission to access the perl directories,
might not be the issue, but worth looking into.

Dave



On Fri, 23 Apr 2004, Ruslan U. Zakirov wrote:

> Nathan J. Mehl wrote:
> > Attempting to install rt3.0.10 on a RedHat 7.3 box running apache
> > 1.3.29 and perl 5.6.1 (yes, yes, I know -- this is only for the
> > purposes of running the rt2->rt3 migration, at which point the db gets
> > backed up, the box gets burned to the ground and I install something
> > with perl 5.8.3; anyone who doubts the wisdom of this plan is
> > cheerfully invited to give me another dual-xeon machine on which to do
> > this properly), I'm running into the following problem when I attempt
> > to start up apache:
> You try to add another RT under mod_perl instance on same Apache instance.
> This imposible. Use FastCGI or different Apache instances.
>
> >
> >    Subroutine handler redefined at /usr/local/rt3/bin/webmux.pl line 125.
> >    [Fri Apr 23 09:29:59 2004] [error] Undefined subroutine
> >    &RT::LoadConfig called at /usr/local/rt3/bin/webmux.pl line 74.
> >    Compilation failed in require at (eval 75) line 1.
> >
> >    Syntax error on line 1244 of /etc/httpd/conf/httpd.conf:
> >    Undefined subroutine &RT::LoadConfig called at
> >    /usr/local/rt3/bin/webmux.pl line 74.
> >    Compilation failed in require at (eval 75) line 1.
> >
> > The apache vhost is defined as:
> >
> >    <VirtualHost _default_:*>
> >        ServerName rt3.work.com
> >        DocumentRoot /usr/local/rt3/share/html
> >        AddDefaultCharset UTF-8
> >
> >        PerlModule Apache::DBI
> >        PerlRequire /usr/local/rt3/bin/webmux.pl
> >
> >        <Location />
> >            SetHandler perl-script
> >            PerlHandler RT::Mason
> >        </Location>
> >    </VirtualHost>
> >
> >
> > Interestingly, webmux.pl, if run from the shell, exits cleanly with no
> > errors.
> >
> > Likewise, the rt3 cli (/usr/local/rt3/bin/rt) appears to run cleanly,
> > so this doesn't appear to be a mangled config.pm issue.
> >
> > Any insight that anyone could offer would be appreciated.
> >
> > -n
> >
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