[rt-users] auto reply to requestors + CC's

Paul Suela pds at skyinet.net
Tue Apr 27 01:25:20 EDT 2004

Here's a sample based on my email test results

to: user1 at mydomain.com
cc: user2 at mydomain.com

- RT receives message and sends auto reply to user1
- user2 gets a copy of the message from user1's original email
- user 2 doesn't get a copy of the auto reply from RT

what i wish is how to config RT to -also- send the auto-reply to user2 
(as listed in the cc list)

hope this clears it out. :)

Ian Marlier wrote:

>Aren't the CC's automatically included as watchers?  They should get it...
>>From: Paul Suela <pds at skyinet.net>
>>Date: Tue, 27 Apr 2004 11:46:54 +0800
>>To: rt-users at lists.bestpractical.com
>>Subject: [rt-users] auto reply to requestors + CC's
>>Hi guys,
>>do you know of any way how to also send the auto-reply to the cc: list
>>that the requestor originally included in his cc: list?
>>thanks. :)

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