[rt-users] Background CSS is gone

Asif Iqbal iqbala at qwestip.net
Tue Apr 27 17:39:40 EDT 2004


Asif Iqbal wrote:
> Ruslan U. Zakirov wrote:
> > Asif Iqbal wrote:
> > >Hi Ruslan
> > >
> > >I noticed you have been very helpful to this community. Is there any
> > >helpful suggestion you might have on my issue? Sorry for sending you
> > >direct email. I have been sending email directly to the group but got no
> > >answer. I know I should not have any expectation from the mailing list
> > >since it is more like pro bono.
> >  You must do some debugging yourself. Info "mozilla is ok, IE isn't" is 
> > not enought. Logs! You should have logs on your system which are 
> > especialy for such issues, not only for wasting your hdd space.
> > 
> > Suggestions:
> > 1) Look into HTTPD access logs. Do your browser request css file when 
> > you reload your page.
> 
> With IE, NO
> 
> With Mozilla YES
> 
> Would you know why ?

I found the fix

I was missing the ending ">" on this line

<link rel="shortcut icon" href="<%$RT::LogoURL%>">

However, Mozilla was smart enough to put that last ">" to fix the issue

> 
> > 2) If there is no access entry look into error. May be RT generate wrong 
> > link(can be).
> > 3) Try to load css file in browser with direct URL.
> > 4) Look into mozilla console, mozilla post warnings about css there too.
> > 5) If your domain public(accesible in Internet) use CSS validator 
> > http://jigsaw.w3.org/css-validator/
> > 6) If everything above is fine and mozilla still use css normally, but 
> > IE not then you should try some forums about IE css compatibility and 
> > send them css files.
> > 
> > We use our own css and design so I can't help a lot with vanilla RT 
> > css/html layout. Also I didn't see such problems yet.
> > 
> > 			Best regards. Ruslan.
> > 
> > >
> > >Thanks for your help
> > >
> > >----- Forwarded message from Asif Iqbal <iqbala at qwestip.net> -----
> > >
> > >Date: Tue, 27 Apr 2004 00:46:36 -0400
> > >To: rt-users at lists.fsck.com
> > >Cc: 
> > >From: Asif Iqbal <iqbala at qwestip.net>
> > >Subject: Re: [rt-users] Background CSS is gone
> > >
> > >Asif Iqbal wrote:
> > >
> > >>Asif Iqbal wrote:
> > >>
> > >>>Hi All
> > >>>
> > >>>I upgraded my webrt from 3.0.9 to 3.0.10 and I don't think it is reading
> > >>>the css page when I use IE to read the webrt gui. Background is empty. 
> > >>>Anyone else is
> > >>>experiencing it as well ?
> > >>
> > >>I wonder if going back to 3.0.9 is the only option to fix the css style. 
> > >
> > >
> > >I noticed it my webrt site looks fine with Mozilla but not with IE (any
> > >version)
> > >
> > >Is there something changed may be with CSS definition on 3.0.10 ?
> > >
> > >Thanks
> > >
> > >
> > >>>Thanks
> > >>>-- 
> > >
> > >
> > 
> 
> -- 
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> There's no place like 127.0.0.1
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-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
There's no place like 127.0.0.1



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