[rt-users] creation of tickets in a queue via email requests
Raistlin PH
raistlin_ph2003 at yahoo.com
Fri Apr 30 02:34:09 EDT 2004
hi all,
m relatively new at rt so please bear with me. my
problem is this, is there a way that an email address
can correspond to a queue. Let's say i have in my rt a
queue with name example and my domain is pinoy.ph.
when a user sends mail to example at pinoy.ph this
automatically becomes a tickey in the example queue
whereby all watchers can now take a look at it.
any help will be greatly appreciated.
thanks
raist
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