[rt-users] creation of tickets in a queue via email requests

Raistlin PH raistlin_ph2003 at yahoo.com
Fri Apr 30 02:34:09 EDT 2004


hi all,

m relatively new at rt so please bear with me. my
problem is this, is there a way that an email address
can correspond to a queue. Let's say i have in my rt a
queue with name example and my domain is pinoy.ph.
when a user sends mail to example at pinoy.ph this
automatically becomes a tickey in the example queue
whereby all watchers can now take a look at it. 

any help will be greatly appreciated. 

thanks
raist


	
		
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