[rt-users] creation of tickets in a queue via email requests

[Paulo Matos]

On Thu, 29 Apr 2004, Raistlin PH wrote:

> m relatively new at rt so please bear with me. my
> problem is this, is there a way that an email address
> can correspond to a queue. Let's say i have in my rt a
> queue with name example and my domain is pinoy.ph.
> when a user sends mail to example at pinoy.ph this
> automatically becomes a tickey in the example queue
> whereby all watchers can now take a look at it. 

See # Using Procmail to deliver RT-mail to queues at:
http://wiki.bestpractical.com/index.cgi?HowTos


--
	Paulo Matos
 ----------------------------------- ----------------------------------
|Sys & Net Admin                    | Serviço de Informática           |
|Faculdade de Ciências e Tecnologia | Tel: +351-21-2948596             |
|Universidade Nova de Lisboa        | Fax: +351-21-2948548             |
|P-2829-516 Caparica                | e-Mail: pjsm at fct.unl.pt          |
 ----------------------------------- ----------------------------------