[rt-users] Group Rights

Todd Chapman rt at chaka.net
Fri Apr 30 12:22:42 EDT 2004

Make sure the group is not disabled.

On Fri, Apr 30, 2004 at 01:06:02PM -0400, Charlie Benatti wrote:
> Question about group rights:
> I've recently set up RT 3.0.10 for use as a company helpdesk system.
> I'm having trouble assigning rights to groups.  If I assign an
> individual rights, such as SeeQueue and ShowTicket, the user can see
> tickets in the queue just fine.  The trouble is, when I assign the same
> rights to a group the users in that group cannot see the queue or
> tickets in that queue.  Am I doing something wrong?  If more info about
> the setup is needed please let me know and I'll be happy to provide it.
> thanks.
> -curly
> -- 
> Charlie Benatti
> Systems Architect * YellowBrix, Inc.
> curly at yellowbrix.com, 703.519.1050
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