[rt-users] Re: Disable AutoReply for certain email address

[Ruslan U. Zakirov]

Asif Iqbal wrote:
> I noticed one in the archive
> 
> http://lists.bestpractical.com/pipermail/rt-devel/2003-November/005063.html
yes.

With small addition:
You should check that transaction type is Create.

return 0 unless $self->TransactionObj->Type eq 'Create';

> 
> So for my case the custom action would be if that email address
> matches do not AutoReply
> 
> I am not a Perl guru and some help with that would be greatly appreciated
May be it's time too learn perl a little. :)
> 
> Thanks
> 
> On Fri, 06 Aug 2004 11:32:32 +0400, Ruslan U. Zakirov <cubic at acronis.ru> wrote:
> 
>>Write custom condition for autoreply scrip.
>>
>>
>>
>>Asif Iqbal wrote:
>>
>>>Not sure if anyone have seen this email, but I am still looking for
>>>some one this.
>>>
>>>Thanks
>>>
>>>On Wed, 4 Aug 2004 00:47:55 -0400, Asif Iqbal <vadud3 at gmail.com> wrote:
>>>
>>>
>>>>Hi All
>>>>
>>>>Is there a way I can disable AutoReply only for some email addresses
>>>>for a specific queue?
>>>>
>>>>Thanks for the help
>>>>
>>>>--
>>>>Asif Iqbal
>>>>PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
>>>>
>>>
>>>
>>>
>>
> 
>