[rt-users] Distinguishing between mail and web interface in a Scrip

[Todd Chapman]

if ($self->TransactionObj->CreatorObj->Name eq 'RT_System') {
    # created by system
} else {
    # created by web interface
}

On Tue, Aug 10, 2004 at 03:37:26PM +0200, Niels Bakker wrote:
> Hi,
> 
> I'm trying to figure out a way to have a scrip act differently based on
> whether a transaction was based on an incoming e-mail or something done
> from the web interface.  Is there a hook for this?
> 
> (Perhaps check $self->TicketObj->Transactions->First->Message->First
>  for existance of a header named `Received' via GetHeader method?
>  Has anybody tried that before?  something like what's shown at
>  <http://www.soundwave.net/~wmono/rt/> but doing it this way sounds
>  a bit like a hack to me.)
> 
> Thanks,
> 
> 
> 	-- Niels.
> 
> -- 
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