[rt-users] Selecting Tickets in RT3

Jason Maderios jmaderios at bigrocksports.com
Tue Aug 10 10:06:45 EDT 2004


All-
 
 
I am in the process of upgrading to RT3 from RT2.  Everything is moving
along and I am doing an import right now.  The problem I have is when I
look in queues or any where else the tickets numbers are not links to
the tickets.  The only way I have of getting to a ticket is to put the
ticket number in the search box.  Am I missing something?
 
Jason
 
 
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|               Jason Maderios                       |
<mailto:jmaderios at bigrocksports.com> jmaderios at bigrocksports.com
|
|               Unix Systems Administrator  |               W:
252-726-6186 X5432                        |
|               Big Rock Sports                      |               C:
252-241-8774                                     |
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