[rt-users] Errors with new install

Serge Bianda serge.bianda at appiancorp.com
Wed Aug 11 08:40:40 EDT 2004

You could try this:
ln -s /path-to-rt3/bin/rt-mailgate /etc/smrsh/rt-mailgate where path-to-rt3 is /usr/local/rt3 on my machine
Hope that will help


From: rt-users-bounces at lists.bestpractical.com on behalf of Dayton Jones
Sent: Tue 8/10/2004 9:16 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Errors with new install

I've just setup a new host with Red Hat Enterprise Linux ES release 3
(update 2) with:

Apache 1.3.31
mod_perl 1.29

Everything is great via the web interface, but when I try to use
rt-mailgate I get :

Aug 10 17:51:35 helpdesk sendmail[29500]: i7B0QmaY029335: to="|rt-mailgate --queue general --action correspond --url http://helpdesk/", ctladdr=<rt at helpdesk> (8/0), delay=00:24:47, xdelay=00:00:01, mailer=prog, pri=214486, dsn=4.0.0, stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL

Reading through previous posts, I've tried several things to no avail.
Upon piping a message by hand to rt-mailgate I get:

An Error Occurred

405 Method Not Allowed

I can send any of the config parameters to help out, just tell me what you
need...Any help will be greatly appreciated

Thanks in advance.


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