[rt-users] Problem with ExtractCustomFieldValues-1.1b3

Eckerstorfer Gerald G.Eckerstorfer at liwest.at
Mon Aug 16 03:25:20 EDT 2004

I have a problem with the RT Package ExtractCustomFieldValues-1.1b3.
The installation worked fine. I set up the scrip, the cf and the template as
it is described. But when I want to test with the examples it never works.
The debug log always says (for example: scan X-Mailer into cf Mailer):

Aug 16 09:09:24 request RT: Guessed encoding: ascii
Aug 16 09:09:25 request RT: load cf mailer
Aug 16 09:09:25 request RT: load cf done: 1 Found Object
Aug 16 09:09:25 request RT: look for cf in Header X-Mailer
Aug 16 09:09:25 request RT: matched value:

The matched value is never shown and never extracted! I don't know0
how I should handle that? The same issue is with the body scan (example2)
and the X-MI-Test (example1)!

Can someone help me?

Best regards,
Gerald Eckerstorfer
-----Ursprüngliche Nachricht-----
Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Joop van de Wege
Gesendet: Samstag, 14. August 2004 16:44
An: rt-users at lists.bestpractical.com
Betreff: [rt-users] Problem with ExtractCustomFieldValues-1.1b3

Just in case you still need this, it means that there are spaces to
indent the makefile instead of real tabs.
Replace the spaces on line 27 with a tab and also on the next line.

Joop van de Wege <JoopvandeWege at mococo.nl>


Be sure to check out the RT wiki at http://wiki.bestpractical.com

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