[rt-users] Statistics for "Time Worked"

[Carl Makin]

Hi Andrew,

Andrew Moore wrote:

>included in it to be helpful. I am interested in also having a few
>reports which give data from the "Time Worked" fields on tickets. For
>instance, how much time was worked on tickets in this queue per day, or
>how much time was worked on tickets in this queue which were closed on
>each day.
>  
>
I've produced something like that which is available via the wiki at;

http://wiki.bestpractical.com/index.cgi?RT3BatchStats

and I'd also recommend checking out the contrib page at;

http://wiki.bestpractical.com/index.cgi?Contributions


Carl.