[rt-users] problem on install

John Barbieri tenpin784 at metrocast.net
Tue Aug 24 14:39:13 EDT 2004


I have tried multiple different ways to have apache configured.

I am sorry, for I forgot to say this is on a FreeBSD 4.10RELEASE box, with
RT3 with Apace 1.3 installed via the ports collection. 

Some stuff ive done (added to the apache confige file):

LoadModule fastcgi_module libexec/apache/mod_fastcgi.so
AddModule mod_fastcgi.c

Outside the vhost: 

FastCgiServer /usr/local/rt3/bin/mason_handler.fcgi -idle-timeout 300
-processes 5

In your vhost: 

AddHandler fastcgi-script fcgi
ScriptAlias / /usr/local/rt3/bin/mason_handler.fcgi/
Alias /NoAuth/images/ /usr/local/rt3/share/html/NoAuth/images/
<Location />
      AddDefaultCharset UTF-8
      SetHandler fastcgi-script
</Location>

That didn't do anything......

I also tried adding:


AddHandler fastcgi-script fcgi fcgi fpl
AddHandler fastcgi-script fcgi


Outside the virtual host, and that did not work either.

I also noticed in some manuals I was supposed to use

SetHandler perl-script


In the Vhost, and that didn't work either.


Most of the time, no matter how I do it, the main page comes out the
same.....


Any ideas???


Thanks


John Barbieri


-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic at acronis.ru] 
Sent: Tuesday, August 24, 2004 2:39 AM
To: John Barbieri
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] problem on install

Reason of error: Your httpd is not well configured. You didn't activate 
RT::Mason handler for location of RT. apache alias is not enough.

You can find sample configs at wiki.bestpractical.com and in archives. 
If this links wouldn't help then You can share RT's httpd.conf parts.

			Best regards. Ruslan.
John Barbieri wrote:
> Hello list.
> 
>  
> 
>  
> 
> Ive been trying to set RT up for a few days now, and I seem to be 
> running into problems left and right. I have been able to find qeustions 
> for most of them, but I am stumped on the current one...
> 
> I created an alias in my apache config so I can access RT.
> 
> When I get to the index page, I get a bunch of, how do I put it, gobaly 
> goop basically. Heres a snippet:
> 
[snip]
> 
> If anyone knows what I can do to solve this problem that would be awesome.
> 
>  
> 
>  
> 
> Thanks
> 
>  
> 
>  
> 
>  
> 
> John Barbieri
> 
>  
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com






More information about the rt-users mailing list