[rt-users] Changing the starting Ticket-Number
Todd Chapman
rt at chaka.net
Wed Aug 25 14:47:19 EDT 2004
You can't.
On Fri, Aug 20, 2004 at 10:33:11PM +0200, Joerg Herbert wrote:
> Hi all,
>
> i know this was asked before, but I didn't find it in the archives.
> How can I change the ticket-number to a format like yyyymmddnnn with
>
> yyyymmdd as a date-Format and nnn being an Integer from 000 to 999?
>
> I know that I have to do it via cron, but didn't find the proper
> mysql-Statement.
>
> Thanks in advance for your help.
>
> --
> Bye for now,
> Bis denne,
> Joerg
>
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