[rt-users] Attachment Question

Steve Berg stevodevo at gmail.com
Thu Aug 26 18:41:24 EDT 2004

Hi All,

When I add a .rtf file or a .txt file as an attachment to a ticket, RT
seems to copy the entire text of the file INTO the ticket rather than
leaving it as an attachment.

This is a little painful and makes the ticket very large as the files
we attach are typically log files.

Any way to stop RT doing this?



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