[rt-users] Can't log into web interface - resolved

[Leon]

No, I wasn't.....I tried it and it worked!!! Thanks to Todd Chapman 
<rt at chaka.net>
  and Stephen Hancock <sh.hancock at gmail.com> for the help !!!!
Before charging forward with a bug report, I re-read the generic README and 
found the reference I missed because I used the Install FAQ.
Can I respectfully request that a reminder be added to that otherwise 
WONDERFUL Fedora core2 FAQ.  Either to be sure to read the generic README 
also...or that the initial password is hard-coded.

By the way, I really like what the new version looks like ]8=}}

At 01:52 PM 12/7/04, Todd Chapman wrote:
>Are you using username=root and password=password ?
>
>On Tue, Dec 07, 2004 at 01:44:17PM -0700, Leon wrote:
> > Just installed RT 3.2.2 on Fedora Core2.  A thousand thanks for the
> > installation FAQ!!!!!  I was able to get this far in a couple of hours as
> > opposed to the last installation where I spent orders of magnitude 
> longer!!!
> >
> > Setup
> > Fedora Core 2
> > RT 3.2.2
> > Perl 5.8.3
> > Apache 2.0.51 using a virtual host setup
> > MySQL 4.0.22
> >
> > As per the FAQ, I installed RT in /usr/local/rt3 instead of
> > /opt/rt3.  Install appeared to go OK.  I was able to start Apache with out
> > any problems.  When I go to the webpage I get login screen and graphics.
> >   But when I login, I get "Error: username or password are
> > incorrect".  The RT and Apache logs both say login failure.
> >   Initially I configured to use localhost in MySQL.  I tried going back
> > and configuring to use the FQDM.  The install went OK.  The initialize -db
> > went without error.
> >   I have rechecked my RT_SiteConfig.pm file to confirm the database and
> > web setup.
> >
> > I'm probably missing something simple but......for the life of me, I can't
> > see it.
> >
> >
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com