[rt-users] change working Domain

Jan Lausch Jan.Lausch at gmx.de
Tue Dec 14 17:43:36 EST 2004


Hi there,

one question from a RT-newbie ;-)

I installed RT and it's working just fine, really a great thing. But there's
one quite odd thing: I configured it using one of the domains on the server.
Now it shall be used for another one.

I corrected all the Apache-Stuff and it's working fine.
I also changed the RT-SiteConfig.pm to the new Settings (reflected correctly
in Config -> Tools -> System Config) and of course the mail-aliases.

All works fine - only the Mails RT generates do only partly reflect the
changes: 
The "reply-to" / "from" ist correct.

But:
In the Subject and an the URLs generated within the mails, it still reflects
the old Domain-name (and thus produces not-working links)

And: This is only the case when I create a ticket from webfrontend. Tickets
created by mail have the correct Domain.

How can that be? Aren't they generated out of the RT_SiteConfig.pm
Information?? Have I got to change sth in the database?

I looked over the DB and found, that the items in the table "Transactions"
are created with the old domain as a localpart (Data-Field).
Well, I kind of don't know any further here - any suggestions? Thanks for
your help in advance,


Greetings, Jan 





More information about the rt-users mailing list