[rt-users] Using !Group in queue permissions

[Graham Dunn]

Our "General" queue needs "everyone" view permissions (as we let 
unpriveledged users track their tickets), but people in our external 
support group do not want to see those tickets on their "newest unowned 
tickets" list.

Short of changing the SQL select statement for that box, is there a way 
to set this up using queue permissions?

Thanks,
Graham