[rt-users] FW: Attachments not working

[Rodney Caston]

Usual details.

Linux deleted 2.4.21-4.ELsmp #1 SMP Fri Oct 3 17:52:56 EDT 2003 i686
i686 i386 GNU/Linux

cat /usr/local/rt3/lib/RT.pm | grep VERSION
use vars qw($VERSION $System $SystemUser $Nobody $Handle $Logger
$VERSION = '3.2.1';

This is perl, v5.8.0 built for i386-linux-thread-multi

perl -MDBIx::SearchBuilder -e 'print $DBIx::SearchBuilder::VERSION;'
1.10

/usr/sbin/httpd -v
Server version: Apache/2.0.46

cat /usr/local/apache/logs/error_log | grep mod_perl | grep notice |
tail -n 1 = No Errors

but I did see these errors:

[Tue Dec 14 07:03:00 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/basilix/compose-attach.php3
[Tue Dec 14 07:03:28 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/ixmail_netattach.php
[Tue Dec 14 07:03:28 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/modules/Forums/attachment.php
[Tue Dec 14 18:28:20 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/osticket/attachments/index.html
[Tue Dec 14 18:28:21 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/helpdesk/attachments/index.html
[Tue Dec 14 18:28:22 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/ticket/attachments/index.html
[Tue Dec 14 18:28:24 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/tickets/attachments/index.html
[Tue Dec 14 18:28:26 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/techsupport/attachments/index.html
[Tue Dec 14 18:28:26 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/cgi-bin/attachments/index.html
[Tue Dec 14 18:28:28 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/attachments/index.html
[Tue Dec 14 18:28:30 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/osticket/attachments/index.html
[Tue Dec 14 18:28:31 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/helpdesk/attachments/index.html
[Tue Dec 14 18:28:32 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/ticket/attachments/index.html
[Tue Dec 14 18:28:33 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/tickets/attachments/index.html
[Tue Dec 14 18:28:34 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/techsupport/attachments/index.html
[Tue Dec 14 18:28:35 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/cgi-bin/attachments/index.html
[Tue Dec 14 18:28:35 2004] [error] [Mason] File does not exist:
/usr/local/rt3/share/html/attachments/index.html
[Fri Dec 17 22:11:10 2004] [error]: WebRT: Corrupted attachment URL. ()
(/usr/local/rt3/share/html/Elements/Error:53)
[Fri Dec 17 22:11:30 2004] [error]: WebRT: Corrupted attachment URL. ()
(/usr/local/rt3/share/html/Elements/Error:53)

(other older error logs are full of file not founds)

mysql -v = 3.23.58