[rt-users] installing request-tracker3 debian package on 'testing'

[Jesse Vincent]

On Thu, Dec 30, 2004 at 09:26:06AM -0500, Kevin Murphy wrote:
> I'm installing RT for the first time on the Debian i386 Linux 'testing' 
> distribution, using the instructions provided by Stephen Quinney in 
> /usr/share/doc/request-tracker3/INSTALL.Debian.gz.  My distribution is 
> up to date; perl is standing at 5.8.4.
> 
> I encountered my first problem at the schema population step:
> 
> $ /usr/sbin/rt-setup-database --action init --dba rtuser \
>    --prompt-for-dba-password
> 
> > Can't locate /etc/request-tracker3/RT_SiteConfig.pm in @INC (@INC 
> contains: /usr/share/request-tracker3/lib /etc/perl 
> /usr/\local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/perl5 
> /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 
> /usr/l\ocal/lib/site_perl /usr/local/lib/perl/5.8.3 
> /usr/local/share/perl/5.8.3 .) at /usr/share/request-tracker3/lib/RT.pm 
> line 103

My first guess is that that's a permissions issue. Try running the
command as root?

> 
> I guess I can get around this by setting the PERL5LIB variable, but ...
> 
> What's the "right" way to fix this in the context of the Debian package?
> 
> Is it possible that either the intructions or the package needs a tweak?
> 
> Thanks,
> Kevin Murphy
> 
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 

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