[rt-users] Bizzare problem on MacOS X Panther (10.3)

[Chris Ridd]

On 5/2/04 6:21 pm, Dean Brissinger <Dean.Brissinger at vexcel.com> wrote:

> Hello,
> 
>   Hopefully someone has encountered this before.  I have installed RT
> 3.0.4 and RT 3.0.8 on MacOS Panther trying to get it to work with
> modperl1.  I have all the Perl modules required installed.  I also have
> all the modperl stuff working.  I setup a virtual host and can load the
> RT Login page.
> 
>   Here's the problem:  When entering ANYTHING in the login page Apache
> logs an error and nothing happens.  Here is what shows up in both
> access/error logs:
> 
> 192.168.4.171 - - [05/Feb/2004:10:14:56 -0700] "GET / HTTP/1.1" 200
> 2135
> 192.168.4.171 - - [05/Feb/2004:10:14:56 -0700] "GET
> /NoAuth/images//favicon.png HTTP/1.1" 200 335
> 192.168.4.171 - - [05/Feb/2004:10:14:57 -0700] "GET /NoAuth/webrt.css
> HTTP/1.1" 200 6945
> 192.168.4.171 - - [05/Feb/2004:10:15:02 -0700] "POST /index.html
> HTTP/1.1" 200 2135
> 192.168.4.171 - - [05/Feb/2004:10:15:02 -0700] "GET
> /NoAuth/images//favicon.png HTTP/1.1" 200 335
> 192.168.4.171 - - [05/Feb/2004:10:15:02 -0700]
> "user=root&pass=passwordGET /NoAuth/webrt.css HTTP/1.1" 200 6945
> 
> 
> If you note the line that reads "user=root&pass=passwordGET" this is a
> corrupt request for the web server so it stops processing.  As far as I
> can tell, there isn't anything in RT itself that should cause this
> problem.
> 
> Does anyone have any suggestions on how I can troubleshoot/fix this
> problem?

Check the actual bytes in that log line - maybe there are some control
characters in there which make it look corrupt. The 'od' program will show
you any control characters in a file. (There are a million different ways to
check this, so use whatever you're comfortable with ;-)

The web server's responding to that request with 6945 bytes of something and
"OK" (ie HTTP code 200); are you saying that it stops responding to all
future requests?

Another thing to look at is if mod_perl is compiled into the server, or just
a loadable module. There are various dire warnings about using a loadable
mod_perl in the RT docs :-(

Cheers,

Chris