[rt-users] Error with RTFM-2.0.2

Ben Bush ben at vintela.com
Mon Feb 9 14:11:54 EST 2004


I upgraded our rtfm from rtfm-2-0-1 to rtfm-2-0-2. I attempt to add a 
new article and I get an RTFM Error in a red box that says "Unable to 
load article". What is wrong?

Second question. Is there a way to change the name "RTFM" to FAQ's or 
Knowledgebase? I want to roll this out for our customers to use and the 
meaning of RTFM (for most of the world) does not look too professional.

Third Question. Is there a way that I can create the same functionality 
of scrips in RTFM. I want to notify people when articles are 
created/updated.

Thanks for your help.

Ben Bush




More information about the rt-users mailing list