[rt-users] Unable to email to the gateway.

[Rabbie Zalaf]

Hi All,

This is my first post so I appologies if I say anything stupid :).

I have installed RT2 many times before but now when installing RT3 on a
brand new Redhat 8.0 box, I cant seem to get the rt-mailgate script to work.

I have put a simlink into /etc/smrsh/ for rt-mailgate from
/opt/rt3/bin/rt-mailgate.

However, when I try to send an email to a local queue, I get the following
error:

Feb 10 07:35:19 grungy sendmail[14437]: i195kFCU013813:
to="|/opt/rt3/bin/rt-mailgate --queue rabbie --actio
n correspond --url http://grungy.l3i.com.au/", ctladdr=zalafr at rt3.l3i.com.au
(8/0), delay=14:48:31, xdelay=0
0:00:01, mailer=prog, pri=1380346, dsn=4.0.0, stat=Deferred: prog mailer
(/usr/sbin/smrsh) exited with EX_TE
MPFAIL

Here is my line from the aliases file.

zalafr: "|/opt/rt3/bin/rt-mailgate --queue Rabbie --action correspond --url
http://rt3.l3i.com.au/"

I have tried removing the path and only leaving rt-mailgate and have also
tried the rt-mailgate (using only sh) patch that I read about on the net
somewhere.

Nothing seems to work. I am using 
- perl-5.8.0-55
- sendmail-8.12.8-9.80

I can use the localhost on that machine to relay and send emails to other
servers and can also access the RT web front end and have almost finished
configuring that. 

Any help is greately appreciated.

Rabbie Zalaf
Network Consultant
Leading Edge Internet
02 9497 4024
http://www.leadingedgeinternet.net.au
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