[rt-users] Bulk delete

Hariharan hari at usva.artofliving.org
Tue Feb 10 00:55:04 EST 2004


Hello

I am faced with about 7000 tickets in a queue. Was wondering if someone
could suggest a method to mass delete these junk tickets without going
through the web interface.

Also, is there a way I can protect my queues in future from such problems?

Am not sure how to trace out the problem, all the 7000 emails are from a
single domain ( incorrectaddress.autoresponder at 4c-alameda.org )

These are the headers:

Message-Id: <200401311326.HAA11215 at amaretto.propagation.net>
Subject: incorrectaddress.autoresponder
From: incorrectaddress.autoresponder at 4c-alameda.org
Delivered-To: esatsang.net-membership at esatsang.net
Return-Path: <incorrectaddress.autoresponder at 4c-alameda.org>
Received: (qmail 29747 invoked by uid 505); 31 Jan 2004 08:36:08 -0500
Received: from incorrectaddress.autoresponder at 4c-alameda.org by seed by
uid 502 with qmail-scanner-1.16  ( Clear:.  Processed in 0.146418 secs);
31 Jan 2004 13:36:08 -0000
Received: from 1-21-97-216-rev.propagation.net (HELO
amaretto.propagation.net) (216.97.21.1) by 0 with SMTP; 31 Jan 2004
08:36:08 -0500
Received: (from mail at localhost) by amaretto.propagation.net
(8.9.3p2/8.8.5) id HAA11215 for membership at esatsang.net; Sat, 31 Jan 2004
07:26:02 -0600
Date: Sat, 31 Jan 2004 07:26:02 -0600
X-Loop: one
To: membership at esatsang.net
X-RT-Original-Encoding: iso-8859-1
content-type: text/plain; charset="utf-8"
Content-Length: 304


How can I trouble shoot this problem?

Thanks for any pointers

Hari









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