[rt-users] upgrade steps from 2.0.7 to 3.0.8?

[John McCormick]

Hi folks.

Have some questions on a RT upgrade I am working on.  Currently we are 
using 2.0.7 and intend to upgrade to RT3.0.8 or the latest current 
release by the time this happens.

So - how is the upgrade approached in this case? Is it done through 
incremental upgrades to 2.0.15 then doing the DB export to 3, then 
incrementals to 3.0.8? Someone has told me this and it makes sense, but 
I haven't been able to verify it through the archives.  If that's the 
case, I'm in for lots of work.  Does this also mean that the database 
must be imported for each incremental release?  I am somewhat unsure of 
those details.  Perhaps there is a FAQ I missed with the docs.

Other information: Currently running RT2.0.7 on FreeBSD 4.7, PostgreSQL 
7.1.3 with about 8500 tickets with keywords implemented.
The new implementation will be on Redhat Linux ES with PostgreSQL 7.4.

regards,

-- 
John McCormick
Platform Administration | CBC New Media
p: 416.205.6988 | m: 416.230.4143