[rt-users] Problems with templates

Jesse Vincent jesse at bestpractical.com
Thu Feb 12 11:50:05 EST 2004




On Thu, Feb 12, 2004 at 05:38:22PM +0100, Carlos Fuentes Bermejo wrote:
> Hello all,
> 
> I have a little problem with the templates, I have installed RT v3.0.8 (I 
> think correctly), and then I have installed RTIR v1.0.4. When I have begun to  
> modify the templates, I have seen that I just have eight templates, when really 
> I have fourteen in the database, this one is normal, because I think I should 
> be able to see all the templates.

Some of those templates are likely queue-specific and not displayed in
the "Global" template list.

	-J


> Thanks in advance,
> Carlos
> 
> 
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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