[rt-users] Sub Queues

[Michael S. Liebman]

On Thu, Feb 12, 2004 at 05:38:18PM +0100, Cerion Armour-Brown wrote:
> Hmm. I can see the usefulness, particularly because CF's in a queue wouldn't 
> be good past one level, e.g.
> Bug queue
>  - ProjX -> Module_a, Module_b
>  - ProjY -> Module_r, Module_s
> So we could make a CF for 'Projects', but not 'Modules' (we could, but v. 
> messy)
> Hence group with parent tickets instead.
> 
> But _only_ a searching convenience?!

Ok. I misunderstood what kind of CF you were going to create. A CF
that defines the type of work package (e.g., docs, testing,
refactoring) would probably be just a searching convienience. One that
defines the parent would be necessary for searching currently if you
go to multiple depths.

> As you say, you could get to the tickets via the parent, but that precludes 
> any other searching on those tickets.
> How could I then say:
> "Find all open bugs under project_x, module_a, under my ownership"

I think we are talking about two different things. I would set up
queues differently for project management and issue tracking. My issue
tracking queues have CFs defined for application and module. My
project tracking queues rely on links.

Michael
-- 
Michael S. Liebman                      m-liebman at northwestern.edu
                  http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
        -Paul Newman in "Butch Cassidy & the Sundance Kid"