[rt-users] Error bounces?

[Adolfo Santiago]

Just a shot in the dark from a newbie...

Have you checked the following settings in RT_SiteConfig.pm?

$LookupSenderInExternalDatabase

$SenderMustExistInExternalDatabase

Chago


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of George
> Barnett
> Sent: Monday, February 16, 2004 5:36 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Error bounces?
> 
> 
> Hi All,
> 
> I keep getting messages such as this:
> 
> -----
> 
> RT could not load a valid user, and RT's configuration does not allow
> for the creation of a new user for this email (peter at 123.com).
> 
> You might need to grant 'Everyone' the right 'CreateTicket' for the
> queue itsupport.
> 
> -----
> 
> I have all the correct permissions (createticket is given globally to 
> everyone).  Is there anything else that can cause this?
> 
> Cheers,
> 
> -- 
> 
> George Barnett, Scsa
> Reality Engineer
> 
> eml: george at alink.co.za
> gsm: +44 778 884 7205
> www: www.alink.co.za
> 
> 
> "Prostetnic Vogon Jeltz smiled very slowly. This was done
> not so much for effect as because he was trying to remember
> the sequence of muscle movements. "
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 
>  ** CRM114 Whitelisted by: lists.bestpractical.com **
>