[rt-users] Approvals

[Joachim Ritschmann]

Hi,
what is the secret of approvals?
I've studied the doc, searched in the kWiki page and the rt-user list,
played around with the CreateTicket.pm, but I still don't get the trick.
How do I set up an approval in the queue General.Approval
if a ticket is created in the queue General?
I can't figure out where I have to put the parts of code which are in the
example in the appnedix of the documentation.

Thanks in advance
___________________________________
Ritschi  =B-)

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