[rt-users] Best practices to follow when migrating RT2 to RT3 and mysql errors
Jesse Vincent
jesse at bestpractical.com
Wed Feb 18 21:30:53 EST 2004
On Wed, Feb 18, 2004 at 06:15:06PM -0800, David M Dennis wrote:
> Dear List,
>
> On a fresh RT-3.0.9 I have attempted to migrate our fairly substantial
> RT-2.0.15 database. mysql-4.0.17 on both ends.
>
> When running dumpfile-to-rt-3.0 the script barfs out an mysql error,
> referring to max_allowed_packet .
>
> I reported this to the dev list, and basically was as we used to say,
> "shone off." Which is fine, but somebody must have run into this before.
Well, I told you to look at mysql's documentation and then pointed you
at the specific reference for how to fix it. I'm not quite sure how that
counts as "shone off." But the documentation does tell you how to
configure mysql to do the right thing. It was:
http://www.mysql.com/doc/en/Packet_too_large.html
>
> Thanks for any assistance or further suggestions for reading material.
>
>
> +-------------------------
> + Dave Dennis
> + Seattle, WA
> + dmd at speakeasy.org
> + http://www.dmdennis.com
> +-------------------------
>
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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
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