[rt-users] RT3/Apache2/FastCGI

[Jason Taylor]

Try setting permissions on both RT_SiteConfig.pm and RT_Config.pm so 
that they're readable by the whichever user apache is running as.  In my 
case I just set the owner on both to 'www'.

Paul Khavkine wrote:

> Also. I get the following when i start httpd:
> 
> [Thu Feb 19 15:39:09 2004] [warn] FastCGI: server "/usr/local/RT/bin/mason_handler.fcgi" restarted (pid 3913) Can't locate /usr/local/RT/etc/RT_SiteConfig.pm in @INC (@INC contains: /usr/local/RT/local/lib /usr/local/RT/lib /usr/local/lib/perl5/site_perl/5.8.2/mach /usr/local/lib/perl5/site_perl/5.8.2 /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.8.2/BSDPAN /usr/local/lib/perl5/5.8.2/mach /usr/local/lib/perl5/5.8.2 .) at /usr/local/RT/lib/RT.pm line 105.Compilation failed in require at /usr/local/RT/bin/mason_handler.fcgi line 28.
> [Thu Feb 19 15:39:10 2004] [warn] FastCGI: server "/usr/local/RT/bin/mason_handler.fcgi" (pid 3913) terminated by calling exit with status '13'
> 
> On Thu, 19 Feb 2004, Paul Khavkine wrote:
> 
> 
>>
>>Hi folks.
>>
>>
>>I'm trying to install RT3 with FastCGI and Apache2.
>>The install went fairly well but when i start apache i get the following
>>errors in apache logs:
>>
>>[Thu Feb 19 15:35:42 2004] [error] [client 66.38.181.24] FastCGI: comm with server "/usr/local/RT/bin/mason_handler.fcgi" aborted: idle timeout (30 sec)
>>[Thu Feb 19 15:35:42 2004] [error] [client 66.38.181.24] FastCGI: incomplete headers (0 bytes) received from server "/usr/local/RT/bin/mason_handler.fcgi"
>>[Thu Feb 19 15:36:25 2004] [warn] FastCGI: server "/usr/local/RT/bin/mason_handler.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds
>>
>>Some info on the install:
>>
>>skinner# uname -a
>>FreeBSD skinner 5.2-CURRENT FreeBSD 5.2-CURRENT #0: Thu Feb  5 15:00:15
>>EST 2004     root at skinner:/usr/src/sys/i386/compile/SKINNER  i386
>>
>>HEAD / HTTP/1.1
>>HTTP/1.1 400 Bad Request
>>Date: Thu, 19 Feb 2004 20:36:45 GMT
>>Server: Apache/2.0.48 (Unix) mod_fastcgi/2.4.2 mod_ssl/2.0.48
>>OpenSSL/0.9.7c
>>Connection: close
>>Content-Type: text/html; charset=iso-8859-1
>>
>>Any ideas ?
>>
>>Thanx
>>Paul
>>
>>************************************************
>>Paul Khavkine
>>Network Administrator
>>DISTRIBUTEL Communications.
>>740 Notre Dame West, Suite 1135
>>Montreal, Quebec, Canada, H3C 3X6
>>1-514-877-5505 x 263
>>http://www.distributel.net
>>************************************************
>>
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>>
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>>
> 
> 
> 
> ************************************************
> Paul Khavkine
> Network Administrator
> DISTRIBUTEL Communications.
> 740 Notre Dame West, Suite 1135
> Montreal, Quebec, Canada, H3C 3X6
> 1-514-877-5505 x 263
> http://www.distributel.net
> ************************************************
> 
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> rt-users at lists.bestpractical.com
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm