[rt-users] Viewing downloads in a separate browser

[Adolfo Santiago]

I found the spot to make the change.  For posterity, it was this line:

Original:

<font size=-1><A
HREF="<%$AttachPath%>/<%$Transaction->Id%>/<%$message->Id%>/<%$message->File
name | u%>"><&|/l&>Download</&> <% $message->Filename || loc('(untitled)')
%></a> <% $size %></font>

Modified:
                      |
                      V
<font size=-1><A target=_blank
HREF="<%$AttachPath%>/<%$Transaction->Id%>/<%$message->Id%>/<%$message->File
name | u%>"><&|/l&>Download</&> <% $message->Filename || loc('(untitled)')
%></a> <% $size %></font>

Now, attachments open in a separate browser.

As we used to say in the military: "Works great, lasts a long time."

Thanks!

Chago


> -----Original Message-----
> From: Michael S. Liebman [mailto:m-liebman at northwestern.edu]
> Sent: Friday, February 20, 2004 9:21 AM
> To: Adolfo Santiago
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Viewing downloads in a separate browser
>
>
> On Thu, Feb 19, 2004 at 08:38:03PM -0500, Adolfo Santiago wrote:
> > Thanks for the reply.  I kinda already knew that, though...
> >
> > What I'm looking for is precisely which file I need to modify.
> I've looked
> > in the various *History* and *Display*, but can't figure out
> where the code
> > that generates that link is.
>
> Copy /path/to/rt3/share/html/Ticket/Elements/ShowTransaction to
> /path/to/rt3/local/html/Elements/ShowTransaction and modify it there.
>
> Michael
> --
> Michael S. Liebman                      m-liebman at northwestern.edu
>                   http://msl521.freeshell.org/
> "I have vision and the rest of the world wears bifocals."
>         -Paul Newman in "Butch Cassidy & the Sundance Kid"
>
>  ** CRM114 Whitelisted by: lists.bestpractical.com **
>