[rt-users] MessageID ?

[Kristofer Pettijohn]

Two questions, actually:

1) Is the MessageId column in the attachments field even being used
   for anything?  Everything there is blank in my database for stuff
   coming in.

2) Following that question, is there a decent way (or just a
   suggestion or point in the right direction at least) to have RT
   check a message coming in that doesn't have    [ OrgName #5 ]
   in the subject line to see if it is an "In-Reply-To:" (or using
   the 'References' header, too to another message that has had a
   ticket created, and change the status of that In-Reply-To messages
   to be a correspondance with the original ticket?

Thanks!

Kristofer